Empower your Dev Teams: The Value of Self-Service Infrastructure
· via StackGuardian
Summary: Ticket queues are how infrastructure teams become bottlenecks with good intentions, and self-service is the exit. Guardrails are the enabler: it works when the safe path is predefined rather than when everyone gets admin. Start with the most requested resources, since one well-built template kills more tickets than a portal full of half-built ones.
Who should read it: infrastructure leads measuring their week in tickets, and platform engineers designing their first vending flow.